Public Wi-Fi

Revere Housing Authority Public Wi-Fi FAQs

The Revere Housing Authority is proud to partner with the City of Revere, the Metropolitan Area Council, and the Massachusetts Broadband Institute to provide Free Wi-Fi to the residents of the Rose Pomona apartment complex. Our goal is to provide residents with free, high quality, in-home internet.

For more information, or if you have questions or issues, please review the FAQs below:

How do I access Wi-Fi on my device?

Once you have agreed to the Acceptable Use Policy and received your login name and password, connect to the Wi-Fi network by finding the “RHA Resident WiFi” in your device’s network settings and enter your unique unit password to connect. For more information on how to connect on specific types of devices, please see below:

To access the Wi-Fi on an Apple device, please visit the Apple support pages for computers, or for other devices such as iPhones and iPads. (Spanish here)

To access the Wi-Fi on a Microsoft Windows computer, please visit the Microsoft support page here.  (Spanish here)

To access the Wi-Fi on an Android device, please visit the Google support page here. (Arabic here) (Spanish here)

Who is this Wi-Fi for?

This Wi-Fi network is intended for residents of the Revere Housing Authority in the area between Rose Street, Hutchinson Street, Broadway, and Pomona Street.

Is this Wi-Fi free?

Yes. This Wi-Fi is provided at absolutely no cost to residents through American Rescue Plan Act funding administered by the Massachusetts Broadband Institute, and additional support from the Metropolitan Area Planning Council, City of Revere, and Revere Housing Authority.

Do I need to sign up for anything to use the Wi-Fi?

You are advised that your use of this Wi-Fi network constitutes your agreement that you will follow all of the requirements set forth in the Acceptable User Agreement. Non-compliance with this may lead to network access being revoked for your device.

Use the link below to access the Acceptable Use Policy.

Can I use this network with any type of device?

Yes, the Wi-Fi network is compatible with any Wi-Fi compatible device-laptops, smartphones, tablets, smart TVs, etc. User experience and internet speed may vary depending on type of device and distance from Wi-Fi Access Point.

Is my data/privacy secure?

The Revere Housing Authority Public Wi-Fi Network is set up with resident safety, security, and privacy in mind, but unfortunately there are always some risks in using a wireless network. The RHA network uses unique passwords for each resident unit. Please do not share your password with other residents or guests, as this may compromise security for all of your connected devices.

RHA does not monitor or collect personal data when using the RHA Wi-Fi, nor does it monitor your personal activity online.

RHA will never ask you to provide your wireless password or any personal information.

While every effort has been made to provide residents with a safe and secure network, unfortunately there are always risks when entering personal information using any wireless network. Here are some tips on keeping your information secure while using the RHA WiFi:

  • Keep your software up to date
  • Download antivirus software
  • Use multi-factor authentication
  • Disable file sharing
  • Turn on your computer’s firewall
  • Use strong passwords
  • Frequently back up files and data

For more information on keeping yourself and your data safe online:

Protecting Your Personal Data | Federal Communications Commission (fcc.gov)

Wireless Connections and Bluetooth Security Tips | Federal Communications Commission (fcc.gov)

How can I ensure that my children aren’t accessing harmful or inappropriate materials online?

Ensuring your child’s safety online is a top priority for any parent. Wi-Fi compatible devices have parental controls that allow you to filter the types of content and sites to which your child has access.

The most direct way to ensure that your child is not accessing any harmful or inappropriate content is to use the parental controls on their devices.

  • Access your Wi-Fi device’s parental controls in the device settings application
  • Create filters for unwanted content and sites
  • For more information on setting up controls on specific devices, check the appropriate support website for your device.

Safeguard Your Password

To connect, each device must input your unit’s unique password. By safeguarding your unit password, you can prevent your child from accessing the network.

Educate

Please review the following links to instructions on how to set up parental controls on common types of devices.

Where can I get help if I have issues connecting to the network, or if I have other questions or issues with my digital devices?

Connectivity issues can sometimes be resolved through simple fixes, such as moving with your device to a different part of your apartment, or simply restarting your device. If these do not work, it may be helpful to check with neighbors to see if they are having similar connectivity issues-this can help determine if the issue is with your device or with a network component.

There is a [24/7] Help Desk available at 617-675-5161 with experienced staff who can answer any questions you may have and help resolve issues you may experience with the network.

The City of Revere also has Digital Navigators who specialize in teaching Revere residents how to use technology. They can be reached at: Digital Navigator Flyer Oct 2023